Privacy Policy for DoubleUChecks

DoubleUChecks is committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy statement outlines our practices for information gathering, dissemination, and security on our website, www.doubleuchecks.com.

Information Collection and Use

We collect personal information from you when you visit our website, including your name, email address, postal address, phone number, credit card number, and bank account number. This information is used to fulfill your orders and keep you updated on their status. We do not maintain a mailing list or email list, and we do not sell customer information.

We use your IP address to diagnose problems with our server, administer our website, and identify you and your shopping cart. Our checkout process requires contact, shipping, and financial information to process orders efficiently.

Security

All of your personal information is entered on our secure SSL server for your protection. Information provided when placing an order is secured and encrypted during transmission using Secure SSL and stored using industry-standard PCI DSS.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us:

DoubleUChecks
Monsey, NY 10952
customerservice@doubleuchecks.com
Phone: 888.333.3333
Fax: 845.333.3333

Return Policy

If you are not 100% satisfied with the quality of your order, you may return your order to us within 14 days of receipt and receive a full refund for the amount paid for the merchandise.

Specifics:

  • Orders must be returned in their original condition; blank check paper and envelopes must be returned with no markings or other damage.
  • The shipping fee paid by the customer at the time of purchase will not be refunded.
  • The return shipping fee (what you pay to send us back the order) will not be refunded.
  • Your refund will be given using the same method as the original payment. (If a credit card was used, you must include your card number as well as the expiration date.)

Before returning your merchandise, please notify one of our customer service representatives. Include a copy of your invoice stating the reason for your return and send it to the following address:

DoubleUChecks
Monsey, NY 10952
customerservice@doubleuchecks.com
Phone: 888.333.3333
Fax: 845.333.3333

Additional Information

We use unique data collection software to collect user information for internal review to improve the content of our website. The information is then discarded, and we never share any of your personal information with other organizations for commercial purposes.

We may provide your information to a third party to verify your credit card information, but we never make email addresses or telephone numbers available to other organizations. Upon request, we will provide customers with a description of the information we retain about them, and consumers can have it corrected by contacting us at the above phone number, email address, or postal address.

If you have questions about this privacy policy or feel this site is not following its stated information policy, please contact us at the above phone number, email address, or postal address.

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